Booking Terms & Conditions

1. Identification

The accommodation is operated by [TO BE COMPLETED: legal name and tax number (NIPC) of the entity operating Quinta Ponte da Capinha], registered office at [TO BE COMPLETED: registered office address].

Property: Quinta Ponte da Capinha, Estrada Municipal do Salgueiro, Capinha, 6230-145 Fundão, Portugal. Tourism registration RNET 6004.

Contact: julia@nomadlandgroup.com · +351 962 812 497.

2. Booking

Bookings are made online for the selected dates and room, and are only confirmed once payment is completed.

Until payment is completed, the room is held for 30 minutes. After that period without payment, the booking is released automatically.

Breakfast is included in the stated price. Each room's maximum occupancy is shown on its listing.

Check-in and check-out times: [TO BE COMPLETED: check-in and check-out times].

Minimum age to book: [TO BE COMPLETED: minimum age of the lead booker]. Children and extra beds: [TO BE COMPLETED: policy on children and extra beds].

Pets: [TO BE COMPLETED: conditions and any charges for pets].

3. Prices and payment

Prices are shown in euros, per room per night. [TO BE COMPLETED: state whether the prices shown include VAT and at what rate].

Payment is made in full at the time of booking, through Stripe. We have no access to your card details.

Municipal tourist tax: [TO BE COMPLETED: whether a municipal tourist tax applies and its amount].

4. Cancellation and refunds

Free cancellation until [TO BE COMPLETED: free cancellation deadline before the check-in date].

Cancellations after that deadline: [TO BE COMPLETED: refund percentage applicable after the free cancellation deadline].

No-show or early departure: [TO BE COMPLETED: no-show and early departure policy].

Refunds are returned to the original payment method within [TO BE COMPLETED: refund processing time].

Date changes: [TO BE COMPLETED: date change policy].

5. Guest obligations

Guests agree to treat the accommodation with care, respect other guests' rest and follow the property's house rules.

Photo identification must be presented at check-in for the guest registration required by Portuguese authorities.

Guests are responsible for any damage caused during the stay.

6. Liability and force majeure

If we are unable to provide the service due to force majeure, we will offer an alternative date or a full refund of the amount paid.

[TO BE COMPLETED: any specific liability limitations to include, legally reviewed].

7. Complaints and governing law

This establishment has a Complaints Book. More information at www.livroreclamacoes.pt.

For consumer disputes, the consumer may refer the matter to the competent alternative dispute resolution body: [TO BE COMPLETED: competent alternative dispute resolution body for the Fundão area].

These terms are governed by Portuguese law.